In response to the coronavirus (COVID-19) outbreak, through December 31, 2020, Aetna member costs will be waived for mental health* and eligible COVID-related** Teladoc visits.

*To confirm if you are eligible to have your mental health visit member cost share waived, log in to your Teladoc account via web or app and request a visit to confirm your cost.

**Please contact Aetna directly should you receive a COVID-related diagnosis to determine if you are eligible for a reimbursement.

We've connected patients like you with doctors over 2 million times

Speak to a licensed doctor by phone or video in minutes.

Talk to a doctor

Forgot your Password? Forgot your Username?

Setup your account

  • iLocated on your Aetna ID card. Example IDs: 812345678, W123456789, or BBBB5010. If your Aetna Member ID begins with a letter, you must enter the letter. IDs. should not include spaces or dashes and are 8-10 digits long. If your ID includes a suffix -01, -02, etc. do not enter this information
Over 40 million members
24/7 access anytime, anywhere

24/7

anytime, anywhere

92% of patient issues resolved after first visit

92%

of patient issues resolved after first visit

95% member satisfaction

95%

member satisfaction

Our doctors make all the difference

•3,100+ licensed healthcare professionals nationwide•Trained physicians•20 years experience on average

Dr. Joseph Allgeier, MD Family Medicine, 20 years of experience

Joseph Allgeier, MD

Family Medicine
20 years' experience

Dr. Lisa Staber, MD Family Medicine, 25 years of experience on average

Traci Bragg, MD

Family Medicine
11 years' experience

Dr. Charlotte Starghill, Family Medicine, 23 years of experience on average

Charlotte Starghill, MD

Family Medicine
23 years' experience

We diagnose, treat & prescribe medication1 for a wide range of conditions

1if medically necessary

Our mobile app is the most convenient way to access Teladoc and feel better

Schedule a doctor visit, manage your medical history, or even send a prescription to the nearest pharmacy – all from the palm of your hand.

Teladoc Mobile App Images

See what people are saying about Teladoc

The service is incredible! Being able to get a visit wherever you are and whenever you need it is beyond convenient. On top of that, the doctors always make me feel very confident in their diagnoses and recommendations.

- Sam, Teladoc Member