Convenient access to healthcare, mental healthcare and medical advice by phone, video or app.
Your Bank of America health benefits give you access to virtual care by U.S. board-certified providers.
Schedule a visitSchedule a primary care visit
Consult with your primary care provider for routine checkups, ongoing wellness needs and referrals.
Primary360 is available to eligible individuals ages 18+.
Please note: Primary care visits are not available for Aetna Out of Area, Banner, Texas Health and Baptist St. Vincent members.
General Medical
Get care 24/7 for non-emergency conditions like cold and flu, sinus infections, allergies and more.
Have questions?
View our frequently asked questions to see what others have asked.
Individuals with an international address and their dependents are not eligible for Teladoc services.
*Limited to therapy only for eligible members ages 13-17. Teladoc does not provide psychiatric services or mental health medication management to adolescents.